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Roaming |
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 For you
When leaving Bulgaria, don't forget to put your mobile phone in your bag, next to the passport. You will feel safe and secure knowing that your loved ones are fine and that you are not alone. While you are abroad you can:
- Make and receive calls on your mobile phone
- Send and receive SMS, MMS and Fax
- Use GPRS or 3G based services
To this moment GLOBUL has concluded Roaming agreements with more than 450 operators in more than 180 countries.
For your convenience and better management of your mobile communications, GLOBUL created Travel'n'Talk. The service is a unified method for charging your calls, where the only factor is the country where you initiate the call from.
Now you can communicate with your friends, relatives or business partners while travelling by plain.
Find out more
How does it work
When you are abroad, you can use your mobile phone in the coverage of the networks of GLOBUL's roaming partners. You can register in the network of your choice manually (through your mobile phone menu) or automatically.
When you make outgoing calls in roaming:
- to local phone numbers – dial numbers in national format
- to phone numbers in Bulgaria or elsewhere in the world (except for the country you are in) – dial numbers in international format.
When you receive incoming calls in roaming:
- from Bulgaria – the person who wishes to contact you should dial your mobile number in national format
- from elsewhere except Bulgaria (including from the country you are in) – in international format.
If you are a GLOBUL subscriber, the following services are available to you while in roaming:
How do I get the service
The service is available for post-paid subscribers.
To activate the service you should:
- Call to number 123 from the subscriber's mobile phone.
- Visit any of the GLOBUL retail shops.
In case if the SIM card is activated before less then 120 days for roaming service activation is required 120 BGN deposit. The deposit can be paid in any shop of the GLOBUL retail network. On the spot you should also request service activation in writing.
How much does it cost
When you are in roaming:
- Incoming short messages (SMS) are free.
- Roaming calls are charged per minute.
- Incoming and outgoing calls are charged.
- The methods for taxing charging depends on in which Travel'n'Talk zone customer roam.
- Roaming calls are charged by GLOBUL on the ground of a report for your calls, presented by the operator in whose network you are registered. The preparation time for this report can vary for different operators. As a result of this, the inclusion of the roaming calls in your bill immediately after your return may be impossible. In this case the remainder of your roaming calls will be present in your next bill.
How to control our bill for GPRS in roaming
According to the EU Roaming regulation, GLOBUL provides a protective mechanism, which will enhance the avoidance of high roaming GPRS bills.
Learn more about the service GPRS limit in roaming
Òips how to decrease the unwanted GPRS traffic in roaming (pdf)
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GLOBUL WITH NEW LOWER ROAMING PRICES IN THE EUROZONE
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Travel&Surf service
– dial +359 89 120
