Roaming

GLOBUL WITH NEW LOWER ROAMING PRICES IN THE EUROZONE

As of 1 July 2011, while roaming in Euro zone, GLOBUL customers will pay:

• 0.684 BGN per minute for outgoing calls
• 0.215 BGN per minute for incoming calls.

The price for outgoing SMS will remain the same - 0.208 BGN.

The new roaming prices will be valid for all GLOBUL customers. Prices are VAT exclusive. The incoming calls will be charged per second. Outgoing calls will be charged initially per 30 seconds and after that per second. The Eurozone includes all EU countries and also Norway, Iceland and Liechtenstein.

 For you

When leaving Bulgaria, do not forget to put your mobile phone in your bag, next to the passport. While you are abroad you can:

• Make and receive calls on your mobile phone
• Send and receive SMS, MMS and Fax
• Use GPRS or 3G based services

To this moment GLOBUL has concluded Roaming agreements with more than 450 operators in more than 180 countries.

For your convenience and better management of your mobile communications, GLOBUL created Travel'n'Talk. The service is a unified method for charging your calls, where the only factor is the country where you initiate the call from.

Now you can communicate with your friends, relatives or business partners while travelling by plain.
Find out more

When you are abroad, you can use your mobile phone in the coverage of the networks of GLOBUL's roaming partners. You can register in the network of your choice manually (through your mobile phone menu) or automatically.

When you make outgoing calls in roaming:

• to local phone numbers – dial numbers in national format
• to phone numbers in Bulgaria or elsewhere in the world (except for the country you are in) – dial numbers in international format.

When you receive incoming calls in roaming:

• from Bulgaria – the person who wishes to contact you should dial your mobile number in national format
• from elsewhere except Bulgaria (including from the country you are in) – in international format.

If you are a GLOBUL subscriber, the following services are available to you while in roaming:

• Voice mail  – dial +359 89 120
• Customer Service  - dial +359 89 123
• SMS  – works like in Bulgaria
• MMS 
• Call Notify 
• WAP and Mobile Internet over GPRS or number +3598981000

Travel'n'Talk can be activated by visiting any GLOBUL retail store or through your GLOBUL account manager.

 How much does it cost

When you are in roaming:

• Incoming short messages (SMS) are free.
• Roaming calls are charged per minute.
• Incoming and outgoing calls are charged.
• The charging of your calls depends on whether you use Travel'n'Talk or the Basic Roaming Tariff.
• Roaming calls are charged by GLOBUL on the ground of a report for your calls, presented by the operator in whose network you are registered. The preparation time for this report can vary for different operators. As a result of this, the inclusion of the roaming calls in your bill immediately after your return may be impossible. In this case the remainder of your roaming calls will be present in your next bill.

 How to control our bill for GPRS in roaming

According to the EU Roaming regulation, GLOBUL provides a protective mechanism, which will enhance the avoidance of high roaming GPRS bills.
Learn more about the service GPRS limit in roaming

Тips how to decrease the unwanted GPRS traffic in roaming (pdf)