GLOBUL - Help and support

		Български
	CORPORATE	RETAIL

PROGRAMS & SERVICES

Residential programs Postpaid tariffs Postpaid add-ons Pricelist for postpaid services Prices for international calls

Prepaid services b-connect starter packs Prepaid tariffs b-connect add-ons Pricelist of prepaid services Prices for international calls

Mobile internet Rateplans for computer Add-ons for mobile phones Prepaid data package and add-ons

Home phone GLOBUL Home tariffs Add-ons for home phone Prices for international calls

On focus Welcome Guarantee WAZ'UP Mobile number portability Fixed number portability

Other services Voice services Customer care Data and 3G Payments and recharging Information services SMS services MMS services GLOBUL 2in1 check all
OFFERS & DEVICES

Devices iPhone BlackBerry Smartphones Tablets Mobile phones Notebooks 3G internet modems Fixed phones

Useful Phone pricelist Browsing without unwanted internet traffic

Offers & promotions Bundle offers discounts Christmas promotions Other promotions

7" touchscreen,
Android 3.2,
dual-core processor,
GPS, Wi-Fi,
Bluetooth,
mobile calls and messages

Samsung GALAXY Tab 7.0 Plus
All you need is in your pocket with Samsung Galaxy TAB 7.0 Plus. Only for 35.90 BGN/month.
Learn more
ZAEDNO PROGRAM

ZAEDNO PROGRAM ZAEDNO - Postpaid programs ZAEDNO - Handsets GLOBUL UBB Mastercard Shell Smart program GLOBUL Garant Terms of ZAEDNO Program

Check out your personal offer under ZAEDNO Program and prolong your subscription online, via my.globul.bg » Learn more
ROAMING

For postpaid programs Travel'n'Talk tariff Travel&Surf service Travel Europe bundles Travel Balkan bundles GPRS limit in roaming

For prepaid services b-connect SMART roaming

Visiting Bulgaria Useful information for visitors

Quick and convenient management of the Travel&Surf service - directly via Android smartphones ot tablets.
ABOUT GLOBUL

About GLOBUL Corporate information GLOBUL in facts Advertising campaigns

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Aitos Aksakovo Asenovgrad Balchik Bankya Bansko Belene Beloslav Belovo Berkovitsa Blagoevgrad Bobov dol Botevgrad Burgas Byala Byala Slatina Chepelare Cherven Bryag Chirpan Devin Devnya Dimitrovgrad Dobrich Dolni Chuflik Dospat Dulovo Dupnitsa Elhovo Elin Pelin Etropole Gabrovo Galabovo Gorna Oryahovitsa Gotse Delchev Harmanli Haskovo Hisarya Ihtiman Isperih Kardzhali Karlovo Karnobat Kavarna Kazanlak Knezha Kostenets Kostinbrod Kotel Kozlodui Kubrat Kyustendil Levski Lom Lovech Lukovit Madan Mezdra Momchilgrad Montana Nesebar Nova Zagora Novi Iskar Novi Pazar Obzor Omurtag Oryahovo Panagyurishte Parvomai Pavlikeni Pazardzhik Pernik Peshtera Petrich Pirdop Pleven Plovdiv Pomorie Popovo Primorsko Provadiya Radnevo Radomir Rakovski Razgrad Razlog Rousse Samokov Sandanski Septemvri Sevlievo Shumen Silistra Simitli Slanchev Bryag Sliven Slivnitsa Smolyan Sofia Sopot Sozopol Sredets Stamboliyski Stara Zagora Suvorovo Svilengrad Svishtov Svoge Targovishte Tervel Teteven Topolovgrad Troyan Tryavna Tsarevo Tutrakan Varna Veliki Preslav Veliko Tarnovo Velingrad Vidin Vratsa Yakoruda Yambol Zlatograd

GLOBUL GERMANOS Global Net Solutions Internity

Media center Latest news

Careers Job opportunities Youth initiatives

Coverage Coverage maps 3G network

GLOBUL for society GLOBUL Green Drive Safely Campaign Safe Internet and mobile content for children Electromagnetic radiations Corporate Responsibility Report
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HELP & SUPPORT

Frequently asked questions General questions Calls and coverage Postpaid tariffs Add-ons for postpaid tariffs Credit limit Prepaid service b-connect Mobile internet GLOBUL Home fixed phone service Roaming check all

Ask a question?

You can contact a Customer Service representative of GLOBUL:

• via phone or fax
• or by sending your enquiry online.

E-mail enquiry

Main content

:: home > help and support

General questions

Call and coverage

Postpaid programs

Additional packages for postpaid programs

Credit Limit

Prepaid program b-connect

Mobile Internet

Roaming

GLOBUL Home fixed service

Lost\Stolen SIM card

Recharge and payments

Mobile services

Number Portability

Online payment

help and support

Latest questions

How is redirecting a call from one number to another charged? What happens to the connection, if I leave the area with 3G coverage? How can I activate roaming of b-connect card?

Most asked questions

What is charged in the first invoice after activation of the SIM card? How can I check the balance of my current bill, used minutes and credit limit of my Postpaid program? How can I buy an additional pack with included minutes or SMS?

b-connect recharge

You can top up your talking time directly from your phone.
Find out more

All b-connect recharge methods

MyGLOBUL

Check online your Bill and Bundle usage.

Handset help

What to do if your phone goes missing?

Looking for a new handset? Check our offers.

Find out where to buy iPhone 3GS.

Store locator

GLOBUL offers its products and services in more than 900 shops all aver the country.

Still have a question?

Customer Service ........................

Tel: 123 - for GLOBUL subscribers
Tel: 089 123 - for subscribers of other operators
Fax: (02) 415 4123; 089 819 4123
address: Sofia 1766, PB 10
E-mail enquiry



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